Last updated: 13 July 2025


1. Agreement to Terms

By accessing recoverlution.com or using any Recoverlution web or mobile application (“Platform”) you agree to be bound by these Terms of Use (“Terms”). If you do not accept the Terms, do not use the Website or Platform.

2. Who we are

Recoverlution Ltd, Bates Lane, Helsby, Cheshire, WA6 9LH, United Kingdom (“Recoverlution”, “we”, “us”, “our”). Contact: support@recoverlution.com

3. Not medical advice

The Platform provides educational tools and recovery support. It is not a substitute for professional medical diagnosis or treatment. Always seek advice from a qualified clinician about any health condition. In an emergency call your local emergency number.

4. Eligibility

You must be 18 years or older and capable of forming a binding contract.

5. Accounts & security

• Keep login credentials confidential.
• You are responsible for all activity under your account.
• Notify us immediately of unauthorised use.

6. Subscription & billing

Where the Platform is offered as a paid subscription (directly or via a provider):

  • Fees, billing cycle, and cancellation terms are shown in your service agreement.
  • Failure to pay may suspend or terminate access.
  • Unless stated otherwise, fees are non-refundable.

7. Acceptable use

You agree not to:

  1. Upload unlawful, harmful, or offensive content.
  2. Attempt to reverse-engineer or disrupt the Platform.
  3. Use the service to harass, threaten, or impersonate others.
  4. Share content or data you do not have the right to share.
    We may suspend or terminate accounts that breach these rules.

8. Intellectual property

Recoverlution owns all software, text, graphics, and other content we provide (except user-generated content). You may use the Platform only as authorised in these Terms. All rights not expressly granted are reserved.

9. User content

You retain ownership of content you post or upload. By submitting content you grant Recoverlution a worldwide, royalty-free licence to host, process, and display that content for the purpose of operating the Platform and providing services to you and the organisations you authorise.

10. Privacy

Our collection and use of personal data is governed by the Privacy Policy at recoverlution.com/privacy which forms part of these Terms.

11. Service changes

We may modify, suspend, or discontinue the Platform (or any part) with reasonable notice where practical. If a paid subscription is materially affected, you may cancel for a pro-rata refund of unused fees.

12. Disclaimers

The Platform is provided “as is” and “as available.” We do not guarantee it will be uninterrupted or error-free, or that it will achieve any particular result for you. To the fullest extent permitted by law we disclaim all warranties, express or implied.

13. Limitation of liability

We are not liable for indirect, incidental, or consequential losses, or for loss of profits, data, or goodwill. Our total liability under these Terms is limited to the greater of (i) £100 or (ii) the amount you paid us for the service in the 12 months before the claim. Nothing excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

14. Indemnity

You agree to indemnify and hold Recoverlution harmless from any claim arising out of your breach of these Terms or misuse of the Platform.

15. Termination

You may stop using the Platform at any time. We may suspend or terminate access if you materially breach these Terms. Clauses relating to intellectual-property rights, disclaimers, limitation of liability, and governing law survive termination.

16. Governing law

These Terms are governed by and interpreted under the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to Terms

We may update these Terms. Material changes will be posted on this page and, where feasible, emailed to registered users 14 days in advance. Continued use after changes means you accept the revised Terms.

18. Contact

Questions?  support@recoverlution.com